Privacy policy

When you buy an item and pass on the information yourself on www.atonecph.com, we receive customer data.

As a data controller, we process your personal data securely and confidentially. Your personal data will only be used and stored for the purposes for which they were collected.

Information and how it is used

To optimize your experience on our service, we may request certain personally identifiable information, including but not limited to your name and email, particularly when engaging in comments.

Cookies

Files containing small amounts of data, commonly known as “cookies,” are utilized to gather information and enhance our service. These files are sent to your browser from the visited website and stored on your computer’s hard drive. You reserve the option to accept or decline these cookies, although refusing them may limit certain aspects of our service.

 

Log data

Whenever you access our service, your browser transmits Log Data, comprising details like your computer’s Internet Protocol (IP) address, browser version, the visited pages, the time and date of your visit, and other relevant statistics.

Service providers

We use third parties for the processing of some of our information, including in our freight management, which was not developed by Atone ApS. We have entered into data processing agreements with our partners as a guarantee that they comply with applicable regulations on the protection of personal data.

In certain instances, we may engage third-party entities to:

·      Facilitate our Service.

·      Provide the Service on our behalf.

·      Assist in analyzing the utilization of our Service.

It is important to note that these third parties have access to the same information as we do, solely for the performance of tasks assigned to them on our behalf. However, they are bound by an obligation not to disclose or use the information for any other purpose.

 

Security

We highly value the trust you place in us by providing your Personal Information and are committed to employing commercially acceptable means to safeguard it.

 

General

Below you will find the personal information we collect. We also describe the purpose of the collection and the legal basis for processing.

When you visit www.atonecph.com, we automatically collect information about you and your use of the Website. We record, among other things, the type of browser you use, the search terms you use, your IP address, including your network location, and information about your computer.

The collection serves no purpose other than to optimize the user experience and the functions on copenhagenshoes.com, and we use the information to target our marketing on various channels, such as Google Adwords. This helps us offer our users the most relevant content. The legal basis for processing is Article 6(1)(f) of the EU General Data Protection Regulation.

When you purchase a product or communicate with us on www.atonecph.com, we collect the information you provide yourself. This may include your name, address, email address, phone number, payment method, information about the products you purchase and potentially return, delivery preferences, and information about the IP address from which the order is placed.

The purpose is to deliver the products you have ordered and otherwise fulfill our agreement with you, including administering your rights to return and complain. We may also process information about your purchases to comply with legal requirements, including accounting and bookkeeping. When purchasing, the IP address is collected for the purpose of preventing fraud. The legal basis for processing is Article 6(1)(b), (c), and (f) of the EU General Data Protection Regulation.

  1. Newsletters
    If you subscribe to our newsletter, we collect information about your name, email address, and possibly mobile number. The purpose is to enable us to deliver newsletters to you. The legal basis for processing is Article 6(1)(f) of the EU General Data Protection Regulation.

 

  1. Recipients of Personal Information
    Information about your name, address, email, phone number, order number, and specific delivery preferences is disclosed to the carrier responsible for delivering the purchased goods to you. When purchasing non-stock items, the mentioned information may be disclosed to the manufacturer or seller of the item, who will then handle the delivery.

Information may be provided to external partners who process the information on our behalf. Partners may not use the information for any purpose other than fulfilling the agreement with us and are subject to confidentiality.

 

  1. Your Rights
    You are entitled at any time to request information about what information we have registered about you, for what purpose, who has received it, and where the information originates from.

If you wish, we will provide a copy of the personal information we process about you. You can request the information by sending a written request to support@atonecph.com. In this connection, we may ask you to prove that you are the person you claim to be.’

 

  1. Right to Rectification
    We will correct incorrect personal information for you. If you become aware of errors in the information we have registered about you, please contact us in writing, and we will correct the information.

Only employees who have a genuine need to access your personal information to perform their work have access to it.

 

  1. Right to Erasure
    There may be cases where you have the right to have all or part of your personal information deleted by us, except where your information is necessary for us, for example, to comply with legal obligations.

 

  1. Right to Restrict
    Processing for Storage There may also be cases where you have the right to have the processing of your personal information restricted to only consist of storage. For example, if you believe that the information is incorrect.

 

  1. Right to Data Portability
    In certain cases, you have the right to have your personal information delivered in a structured format that allows you to transfer the information to another data controller.

 

  1. Right to Object
    You can always object to our processing of your personal information used for marketing purposes. If your personal situation necessitates objection to our processing of your personal information, you also have the right to do so at any time.

 

  1. Right to Withdraw Consent
    You are always entitled to withdraw consent you have given us for a particular processing of personal information. If you wish to withdraw your consent, please contact us at support@atonecph.com.

 

  1. Right to Lodge a Complaint
    You have the right at any time to lodge a complaint with the Danish Data Protection Agency, Borgergade 28, 5, 1300 Copenhagen K, regarding our processing of your personal information. Complaints can be submitted by email to dt@datatilsynet.dkor by phone at +45 33 19 32 00.

 

  1. Deletion of Personal Data
    Information collected in connection with your subscription to our newsletter will be deleted when your consent to the newsletter is withdrawn unless we have another basis for processing the information.

 

  1. Security
    We have implemented appropriate technical and organizational security measures to prevent personal information from being accidentally or unlawfully destroyed, lost, altered, or disclosed, as well as to prevent unauthorized access or misuse.

 

  1. Contact Information
    Atone is responsible for the personal data collected via the Website. If you have any questions or comments about this Privacy Policy or wish to exercise one or more of your rights, you can contact:

Atone ApS
Selveje Alle 12
2500 Valby
Denmark VAT: 44529343
support@atonecph.com
  2. Changes to the Privacy Policy
    If we make changes to the Privacy Policy, you will be notified of this at your next visit to the Website.

 

  1. Cookies
    By using www.atonecph.com, you agree that we may use cookies. Unfortunately, these are not cookies that can be eaten – just a small text file. It helps ensure that the website’s functions work and helps optimize the design and quality of the website. A cookie is not a program and does not contain viruses. You can manage your cookie settings in your internet browser.

 

If you have any questions or suggestions about our Privacy Policy, please contact us.